... We have four main factors that affect consumer behaviour they are; 1. The FFF model takes into consideration internal and external factors affecting consumer buying behaviour. 4 0 obj %���� Abstract Online shopping is … Factors affecting the consumer’s attitudes on online shopping in Saudi Arabia Nahla Khalil College of Computers and Information Technology, Taif University, Saudi Arabia Abstract- The invention of the internet has created a new pattern of the traditional way people shop. BRAC University - BRAC Business School. 1. endobj 4. Over the last decade maximum business organizations are running with technological change. Rapid growth of online shopping activities in recent years has required careful identifications of key factors influencing consumers’ behaviors and attitudes toward online shopping. To observe the behavior of online shoppers, a … The aim of this research is to find out what factors affect consumers in the context of electronic commerce, also to see the relationship between e-satisfaction and e-loyalty. This study aims to know the motivational factors of e-commerce that drives the affirmative tendency towards online shopping. Online shopping or marketing is the use of technology (i.e., computer) for better marketing performance. Several factors affect online buying decisions of consumers. Many factors, specificities and characteristics influence the individual in what he is and the consumer in his decision making process, shopping habits, purchasing behavior, the brands he … 4 0 obj Open PDF in Browser. Advertising and recommendations were among the least effective. factors that affect the consumer adoption and acceptance of online shopping. 3. Purpose – To investigate the factors affecting consumer’s online shopping behavior. Consumers are no longer bound by timings or location to make their … Jarvenpaa and Todd (1997) developed a model of attitudes and shopping intention towards online shopping .This model includes numerous indicators that can be categorized into four classifications: the value of the product, 3, Oct 2017 [369-384] 371 2. Share: Permalink. Online Shopping Behavior 17 0.808 Table 1 show that consumer purchase intention, attitude, and online shopping behavior Cronbach’s alpha more than 0.70, and acceptable value is 0.70 that recommends [66]. E-commerce has created easiness and innovativeness in humans' life. The purpose of the research was to … … Age is a major factor that influences buying behavior. The data has been collecting with the … As Internet has become a channel were online transactions have been done, and this created need for companies to understand how consumers perceive online buying. The internet users in Pakistan increase at a phenomenal rate during the last five years but the adoption of online shopping is still slow. A Review of Factors Affecting Consumer Behavior towards Online Shopping Harmanjot Kaur1 and Roopjot Kochar2 1Associate Professor, Desh Bhagat University, Mandi Gobindgarh, Punjab, INDIA 2Ayurvedic Nutritionist and Administrator, SGS Ayurvedic Diet and Nutrition, Khanna, INDIA 2Corresponding Author: dr.roop@rediffmail.com ABSTRACT Online shopping is a form of electronic … Factors that are personal to the consumers influence their buying behavior. endobj ... Download full-text PDF Read full-text. They monitored consumer trends, as COVID-19 news reached the general public and found out that consumers go thro… However, there is very … Therefore, the instruments related consumer purchase intention, attitude, and online shopping behavior are reliable Understanding consumer behaviour in online environments is the basic factor to build an effective consumer-retailer relationship structure. Design/methodology/approach – A descriptive type of study using judgmental sampling for selecting the samples from online shopping users of Kanpur city. endobj The present study is concerned in the field of consumer buying behavior, especially e-shopping in Pakistan. The author found that the main factors that affect online shopping are convenience and attractive pricing/discount. <> @A���!�ʣ����١���m�����Y]g��՝������}z�}�:}���EV�e�����������ߘ�i�ݬ�?c^��� �ҋe��d�^^��}��Y�Hx�*�����臗ϟ}�?-��n~��(!��� 2 0 obj To find out how and when consumers started showing these behavioral changes, Nielsen1conducted shopper behavior research that started during the beginning of the pandemic in China and extended to other countries that have also been affected. endobj <>>> Therefore, the main goal of this research is to investigate which factors affect consumer behaviour in online shopping and lead them to online shopping and purchasing. Their investigation falls into three main categories: consumer attitudes towards online transaction International Journal of Business and Technopreneurship Volume 7, No. The functional motives relate to consumer needs and could include things like time, convenience of shopping online, price, the environment of shopping place (i.e. [,���Z(�Xr��L�� c"#�眫��sr��aq{� ����r���m��"`!pys�ɗN�T��"���b)���W��I7J6�h���1�ח.ؔM�,���f��x�XJ��J�]p"B��� '?Bi2�bA�N,;rDA�l��n�2zI�?�p�FA�E�#~� ��** �HE�2=� �8i�"t��k�4�\�I������)�6��T�@��S��ZD~耔�B�4�$K1�n�R�o:�\��}^�v��hdC�"#I$�i����tx!���B� �XR`�� B�H"|� �?h�G��p�D�B����M�s���\����������~�c`�"��3��?�/W��)�od�;W0Q�)�D����f /_�m/��%V�eI �z__�1HT�ξ��1C��N��n�I&RM-�o���!�h��h��D ��S��]�lͻ|��;u��e]���T�;SE����e0�}K�Gt�8�Y⫺��~>=uy$7�E���� "���AhWV@ ��2���H#[x���xN���gS�EZ+d@. In the study by Lian and Yen (2014), authors tested the two dimensions (drivers and barriers) that might affect intention to purchase online. <> Factors Influencing Consumer Behavior Towards Online Shopping in Saudi Arabia An Analysis of Factors Affecting on Online Shopping Behavior of Consumers Md. 1.2 Factors affecting online shopping 3-7 1.3 Factors affecting offline shopping 7-8 ... Keywords: Technology, consumer,online shopping,offline shopping,internet,purchasing behaviour . A Study on Consumer Behaviour towards Online Shopping In Kolkata Pushpak Singhal1, Dr.Supriyo Patra2 1{Student, ... the frequency of online shopping and the amount spent on a single purchase and to understand the factors affecting online purchase and the choice of payment gateway. 2 0 obj [2] May be conducted a recent study to provide an understanding of the adoption of online shopping within Asian countries. %���� THEORETICAL PRINCIPLES 2.1 Consumer Behaviour Schiffman et al. The consumer psychology is different when they shop and make decisions of spending their money. %PDF-1.5 Using the URL or DOI link below will ensure access to this page indefinitely. Consumer Behaviour – Cultural factors . Copy URL. These personal factors differ from person to person, thereby producing different perceptions and consumer behavior. 2. Consumer Behavior towards Online Shopping: An Empirical Study from Delhi 1Ms. 45% of consumers said they to shop prefer e-c… Online consumer buying behavior is not like a physical market having Consumers’ attitude and shopping intentions on the Internet are guided by a wide variety of situational factors, like geographical distance, lack of mobility, time pressure, attractiveness of alternatives and need for special items. Identifying critical factors influencing online consumer behavior is very crucial for effective customer relationship management. 2 Chapter I Introduction, Issues and Objectives of the Study 1.1. This has created a need to understand how the consumer perceives online purchases. Some of the personal factors are: i. For this study survey was conducted during 1 st Sep. to 28 th Oct. 2013. See all articles by Tasin Islam Tasin Islam. <>>> The study investigates the relationship between factors affecting consumer buying behavior towards online shopping. 78% of consumers are likely to shop on large online retailers, compared to 52% on marketplaces, and 43% on smaller web-stores. PDF | The present study is concerned in the field of consumer buying behavior, especially e-shopping in Pakistan. Age. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R 28 0 R 31 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> stream Copy URL. Culture plays a very vital role in the determining consumer behaviour it is sub divided in. Online shopping refers to the recent up surging trend of being able to buy what you need while sitting at home. 3 0 obj CONSUMER BUYING BEHAVIOR TOWARDS ONLINE SHOPPING Lakshmi. 10 Pages Posted: 10 Dec 2018. ~�j1o���������.yD ����NF��J3��Ix��혚Aj�w���b!%�^��+�g���~�#�O��r���������k�޻��>`���\��T\~3�W�L���|�oك{��g@UO�?����!=FTuVW�*���`ޣ��F^�=��ִ�����û�?�uM�~��a�/o��7Ԫ�cD���������}?60�:hz��j����ϙ����,�n&��"7��������/���Ǵ@�C�‰��cW�Uɬ3�C�U9r�D�,?~@5��������Qz7����Y¡�t�ң�T��(a�T�� _e'� ����7�Hh��|6�;�b�Δ�T�����Ya��"�=@ԟF2��059����L6j;�K�. There are towards Online Shopping Consumer Satisfaction Intention to Shop Online Decision Making Online Purchasing Antecedents Few of the 35 studies examined cover all ten factors, and there is some inconsistency in the empirical results of those that in clude similar factors. The purpose of this dissertation was to … A Study on Consumer Behaviour towards Online Shopping In Kolkata Pushpak Singhal1, Dr.Supriyo Patra2 1{Student, ... the frequency of online shopping and the amount spent on a single purchase and to understand the factors affecting online purchase and the choice of payment gateway. endobj stream H 2: A significant and positive relationship exists between convenience and consumer buying The purpose of this study is to examine and analyse the consumer’s buying behavioural pattern towards online shopping (specially in case of flipkart.com users in Lucknow city). x��;�r�H���?��!ԅ���#$Km�׶v?�)bM\���G����U8 couch buying), selection of products etc. CONSUMER BUYING BEHAVIOR TOWARDS ONLINE SHOPPING Lakshmi. Factors Affecting Online Shopping of Purchasing Apparels among Young Adults Chong Hui Teing A … Title of thesis: Consumer behavior towards online shopping of electronics in Pakistan Supervisor: Ville-Pekka Makelainen Year: 2013 Pages: 60 Number of appendices: 1 E-commerce has made life simple and innovative of individuals and groups; consumer Behavior in online shopping is different from the physical market where he has access to see the product. 57% of consumers prefer to shop online, 31% of consumers prefer visiting the physical shop, while 12% of consumers said both ways are the same for them. Factors Influencing Consumer Behavior Towards Online Shopping in Saudi Arabia The study investigates the relationship between factors affecting consumer buying behavior towards online shopping. 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